Last updated: 17 July 2023

This Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

Organisation (referred to as either "the Organisation", "We", "Us" or "Our" in this policy) refers to Ancienne Belgique VZW, Anspachlaan 110, 1000 Brussels, the legal entity behind the Liveurope initiative. For the purpose of the GDPR, the Organisation is the Data Controller.

Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.

Data Controller, for the purposes of the GDPR (General Data Protection Regulation), refers to the Organisation as the legal person who alone or jointly with others determines the purposes and means of the processing of Personal Data.

Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
GDPR refers to EU General Data Protection Regulation.

Personal Data is any information relating to You such as, but not limited to, a name, an identification number, location data, online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity.

Service refers to the Website and the services we offer associated with our website, including a unique account created for You to access our Service or parts of our Service.

Service Provider means any natural or legal person who processes the data on behalf of the Organisation. It refers to third-party companies or individuals employed by the Organisation to facilitate the Service, to provide the Service on behalf of the Organisation, to perform services related to the Service or to assist the Organisation in analyzing how the Service is used. For the purpose of the GDPR, Service Providers are considered Data Processors.

Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Website refers to www.liveurope.eu

You means the individual accessing or using the Service, or the Organisation, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable. 

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data provided by You

While using Our Service, We may ask You to provide Us with certain Personal Data that can be used to contact or identify You. This may include, but is not limited to:

  • First name and last name
  • Employer
  • Job title
  • Email address
  • Phone number
  • Address, State, Postal code, City & Country

If You create a user account on our website, You are requested to set up a username and a password (‘Login Information’). You shall protect Your passwords and take full responsibility for Your own, and third party to whom Your transfer the Login Information, and use of Your account. You shall notify us by writing to contact@liveurope.eu immediately upon noticing any unauthorised use of Your account or any other breach of security.

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique Device identifiers and other diagnostic data.

When You access the Service by or through a mobile Device, We may collect certain information automatically, including, but not limited to, the type of mobile Device You use, Your mobile Device's unique ID, the IP address of Your mobile Device, Your mobile operating system, the type of mobile Internet browser You use, unique Device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile Device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

  • Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless You have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
  • Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Organisation, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile Device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.

We use both Session and Persistent Cookies for the purposes set out below:

Cookie

Host

Type

Purpose

Expiry

has_js

liveurope.eu

Functional

Registers whether or not the user has activated JavaScript in the browser.

session

SSESS*

liveurope.eu

Functional

To provide a responsive website.

1 month

_ga

Google Analytics

Analytical

To store and count page views.

2 years

_gat

Google Analytics

Analytical

To read and filter requests from bots.

1 minute

ysc

YouTube

Marketing

To Store and track interaction.

session

_fbp

META

Marketing

To store and track visits across websites.

3 months

Use of Your Personal Data

The Organisation may use Personal Data for the following purposes:

  • To provide and maintain our Service, including monitoring the usage of our Service.
  • To contact You: To contact You by email, telephone calls, or other equivalent forms of electronic communication.
  • To provide You with news, general information, services and events unless You have opted not to receive such information.
  • To manage Your requests: To attend and manage Your requests to Us.
  • To deliver targeted communications to You: We may use Your information to develop and display content and advertising (and work with third-party vendors who do so) tailored to Your interests and/or location and to measure its effectiveness.
  • For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our targeted communications campaigns and evaluating and improving our services, marketing and your experience.

We may share Your personal information in the following situations:

  • With Service Providers: We may share Your personal information with Service Providers to ensure we can provide the Service to You
  • With partners: We may share Your information with Our partners to offer You the Service.
  • With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. Similarly, other users will be able to view descriptions of Your activity, communicate with You and view Your profile.
  • With Your consent: We may disclose Your personal information for any other purpose with Your consent.
  • Compliance with laws and law enforcement. We may disclose Your Personal Data as required by law or when We believe that disclosure is necessary to protect the security or integrity of our Service, or to protect legitimate interests, rights, property, or safety, of our employees, users, or others, or to comply with a judicial proceeding, court order, or governmental or regulatory request or any other legal process served on Us.

Social media accounts

By using Our social media accounts, You interact with us, for instance, by subscribing to a fanpage, leaving your reaction (like, comments) or sending a message to us. The information You provide us with about Yourself may constitute Personal Data. We process Personal Data collected through accounts on the following social media sites:

With regard to the processing of Your Personal Data for statistical purposes, we act as joint-controllers within the meaning of Article 26 (1) of the GDPR together with the operator of the social media platform, which provides the statistics option. 

For more information on the processing of data for statistics purposes, please follow the link:

Legal ground for processing Your Personal Data

We only process Your Personal Data based on a valid legal ground, including when:

  • You have consented to the use of Your Personal Data, for example when You consent to our use of cookies on Our website, or to receive targeted communications from Us;
  • We need Your Personal Data to enter into, or perform an agreement with You
  • We have a legal obligation to use Your Personal Data, for example to comply with tax and accounting obligations; or
  • We have a legitimate interest in using Your Personal Data. We only rely on Our or a third party’s legitimate interests to process Your Personal Data when these interests are not overridden by Your rights and interests.

Retention of Your Personal Data

The Organisation will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Organisation will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Organisation’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

The Organisation will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place.

Your privacy rights

You can contact Us at any time for assistance regarding the processing of Your Personal Data. Furthermore, You have the right at any time to:

  • Obtain confirmation that We are processing Your Personal Data and request a copy of the Personal Data We hold about You;
  • Ask that We update the Personal Data we hold about You, or correct such Personal Data that You think is incorrect or incomplete;
  • Ask that We delete Personal Data that We hold about You, or restrict the way in which We use such Personal Data if You believe that there is no (longer a) lawful ground for Us to process it;
  • Withdraw consent to Our processing of Your Personal Data (to the extent such processing is based on consent);
  • Receive a copy of the Personal Data concerning You, which You have provided to Us, in a structured, commonly used and machine-readable format and to transmit such Personal Data to another party (to the extent the processing is based on consent or a contract);
  • Object to Our processing of Your Personal Data for which We use legitimate interest as a legal basis, in which case We will cease the processing unless We have compelling legitimate grounds for the processing; and
  • You have also the right to object at any time to the processing of Personal Data for targeting communications. If You do not want to continue receiving any such communications from Us, You can contact Us or click on the unsubscribe function in any such communication.

In order to exercise Your rights, You can send Us a request, indicating the right You wish to exercise by contacting Us as indicated in the “Contact Us” section of this policy. However, there are exceptions and limitations to each of these rights. We may, for example, charge a reasonable fee or refuse to act on a request if it is manifestly unfounded or excessive, in particular because of its repetitive character. In some situations, We may refuse to act or may impose limitations on Your rights if, for instance, Your request is likely to adversely affect the rights and freedoms of others, prejudice the execution or enforcement of the law, interfere with pending or future litigation, or infringe applicable law. In all cases, You have a right to file a complaint with a data protection authority.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect Personal Data from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy or if You would like to exercise Your privacy rights, You can contact us by email: contact@liveurope.eu